Gradients of collaboration: an exploratory study in collaborative consumption companies websites

Authors

  • Eva Carvalho Furtado Universidade de São Paulo (USP)
  • Leandro Leonardo Batista Universidade de São Paulo (USP)

DOI:

https://doi.org/10.51359/2526-7884.2018.236699

Keywords:

collaborative consumption, collaboration gradients, collaboration factors, cooperation.

Abstract

This paper outlines a conceptual positioning of the collaborative consumption among the concepts “collaboration” and “cooperation”, in order to differentiate collaboration gradients inside collaborative consumption models. In theoretical research, we found a fine line that distinguishes the degrees of collaboration and cooperation by two factors: pro-social involvement level and interaction among consumers. Towards analyzing these gradients empirically, the factors were tested on three collaborative consumption websites and a traditional shopping website. The findings show that the participants perceive differences of involvement between different models of collaborative consumption.

Author Biographies

Eva Carvalho Furtado, Universidade de São Paulo (USP)

Mestre em Ciências da Comunicação pela Escola de Comunicações e Artes da USP. Pesquisadora do Centro de Comunicação e Ciências Cognitivas da Escola de Comunicações e Artes da USP (4C-ECA-USP).

Leandro Leonardo Batista, Universidade de São Paulo (USP)

Mestrado em Propaganda - University of North Carolina (1990) e Doutorado em Comunicação Social - University of North Carolina (1996). Professor titular da ECA-Universidade de São Paulo. 

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Published

2018-10-07