Elaboration of key performance indicators: sector of public works of the federal authorities
DOI:
https://doi.org/10.51359/2177-1243.2020.242879Keywords:
Key performance indicators, Management by results, Benchmark, Public works, Federal Institutions of EducationAbstract
This article defines the management by results and key perfor-mance indicators (KPI) as important managerial techniques for the public works sector of the federal authorities. The problems identified in the resear-ch are the cost and term additives for the works. The research is classified as a research of applied nature, with exploratory, descriptive and bibliographic review objectives. The procedures used are classified as a field study, or in a case study, the quantitative approach includes data pertinent to public works contracts in the municipalities, which is supported by the Integrated Monitoring and Execution and Control System (SIMEC). The sample of the population was generated by the works of the University and Federal Institutes of Santa Catarina, with a total of 38 works spread out on 17 campu-ses. Therefore, the data were analyzed with Pearson (r) correlation and Data Envelopment Analysis (DEA). The research identified the institutions with the most efficient works in which the modality of bidding the Differential Regime of Contracting (RDC), was made as benchmark for the sector, still presents a table with the dimensions, subdimensions and metrics to be used by the management public in the indication of results of the works sector, in addition it set the goals to be reached by the institutions.
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