Therapeutic listening: a technology of mental health care

João Matheus Ferreira do Nascimento, Francisco João de Carvalho Neto, Denival Nascimento Vieira Júnior, Zeila Ribeiro Braz, Ivanildo Gonçalves Costa Júnior, Ana Clara da Costa Ferreira, Luís Eduardo Soares dos Santos, Ana Karla Sousa de Oliveira

Abstract


Objective: to characterize therapeutic listening by analyzing the benefits in care for people with mental disorders at different levels of care. Method: this is a bibliographic, descriptive, integrative literature review, between 2010 and 2020, at LILACS, MEDLINE, BVS and BDENF. The articles were analyzed by reflective and careful reading about the main information and elements that make up the theme in the studies. Results: 12 articles resulted, published in national journals. Therapeutic listening is pointed out as an important tool for the analysis more favorable to the understanding of the patient's real psychological suffering, valuing the professional-patient-family relationships and, in addition, requiring the development of technical and humanistic skills, favoring a self-reflection of the patient and provided an instrumented and systematized care network. Conclusion: it is concluded that listening is an efficient therapeutic technology that can and should be implemented in different scenarios, but that lacks further research on the impact at different levels, requiring the development of technical skills for its best operation. Descriptors: Health Communication; Mental Health; Technology; Humanization of Assistance; Professional Patient Relations; Psychiatric Nursing.

Resumo

Objetivo: caracterizar a escuta terapêutica analisando os benefícios na atenção a pessoas com transtornos mentais em diferentes níveis assistenciais. Método: trata-se de um estudo bibliográfico, descritivo, tipo revisão integrativa da literatura, entre 2010 a 2020, na LILACS, MEDLINE, BVS e BDENF. Analisaram-se os artigos pela leitura reflexiva e criteriosa acerca das principais informações e elementos que compõem a temática nos estudos. Resultados: resultaram-se 12 artigos, publicados em periódicos nacionais. Aponta-se a escuta terapêutica como uma importante ferramenta para a análise mais favorável ao entendimento do real sofrimento psíquico do paciente, valorizando as relações profissional-paciente-família e, além disso, necessitando do desenvolvimento de habilidades técnicas e humanísticas, favorecendo uma autorreflexão do paciente e proporcionado uma rede de cuidados instrumentalizada e sistematizada. Conclusão: conclui-se que a escuta é uma eficiente tecnologia terapêutica que pode e deve ser implementada em diversos cenários, mas que carece de maiores pesquisas acerca do impacto nos diferentes níveis, requerendo o desenvolvimento de habilidades técnicas para sua melhor operação. Descritores: Comunicação em Saúde; Saúde Mental; Tecnologia; Humanização da Assistência; Relações Profissional-Paciente; Enfermagem Psiquiátrica.

Resumen

Objetivo: caracterizar la escucha terapéutica mediante el análisis de los beneficios en la atención de personas con trastornos mentales en diferentes niveles de atención. Método: se trata de una revisión bibliográfica, descriptiva, integradora de la literatura, entre 2010 y 2020, en LILACS, MEDLINE, BVS y BDENF. Los artículos fueron analizados mediante una lectura reflexiva y cuidadosa sobre la información principal y los elementos que componen el tema en los estudios. Resultados: resultaron 12 artículos, publicados en revistas nacionales. La escucha terapéutica se señala como una herramienta importante para el análisis más favorable a la comprensión del sufrimiento psicológico real del paciente, valorando las relaciones profesionales-paciente-familiares y, además, requiere el desarrollo de habilidades técnicas y humanísticas, favoreciendo una autorreflexión del paciente y proporcionando una red de atención instrumentada y sistematizada. Conclusión: se concluye que escuchar es una tecnología terapéutica eficiente que puede y debe implementarse en diferentes escenarios, pero que necesita más investigación sobre el impacto a diferentes niveles, lo que requiere el desarrollo de habilidades técnicas para su mejor operación. Descriptores: Comunicación em Salud; Salud Mental; Tecnología; Humanización de la Atención; Ralciones Profesional-Paciente; Enfermería Psiquiátrica.


Keywords


Comunicación em Salud; Salud Mental; Tecnología; Humanización de la Atención; Ralciones Profesional-Paciente; Enfermería Psiquiátrica.

References


Guimarães AN, Borba LO, Larocca LM, Maftum MA. Mental health treatment according to the asylum model(1960 to 2000): nursing professionals’ statements. Texto contexto-enferm. 2013 Apr/June; 22(2):361-9. DOI: 10.1590/S0104-07072013000200012

Fusar-Poli P, Pablo GS, Micheli A, Nieman DH, Correll CU, Kessing LV, et al. What is good mental health? A scoping review. Eur Neuropsychopharmacol. 2020 Feb; 31:33-46. DOI: 10.1016/j.euroneuro.2019.12.105

Campos DB, Bezerra IC, Jorge MSB. Mental health care technologies: primary care practices and processes. Rev Bras enferm. 2017 Oct; 71(Suppl 5):2101-08. DOI: 10.1590/0034-7167-2017-0478

Sharma A, Harrington RA, McClellan MB, Turakhia MP, Eapen ZJ, Steinhubl S, et al. Using digital health technology to better generate evidence and deliver evidence-based care. J Am Coll Cardiol. 2018 June; 71(23):2680-90. DOI: 10.1016/j.jacc.2018.03.523

Coelho MO, Jorge MSB. Technology of relations as device of humanized attendance in basic attention to health in the perspective of access, sheltering and attachment. Ciênc Saúde Colet. 2009 Sept/Oct; 14(Suppl 1):1523-31. DOI: 10.1590/S1413-81232009000800026

Lima DWC, Vieira AN, Silveira LC. Therapeutic listening in clinical mental health care nursing. Texto contexto-enferm. 2015 Jan/Mar; 24(1):154-60. DOI: 10.1590/0104-07072015002450013

Thornicroft G, Ahuja S, Barber S, Chisholm D, Collins PY, Docrat S, et al. Integrated care for people with long-term mental and physical health conditions in low-income and middle-income countries. Lancet Psychiatry. 2019 Feb; 6(2):174-86. DOI: 10.1016/S2215-0366(18)30298-0

Mesquita AC, Carvalho EC. Therapeutic listening as a health intervention strategy: an integrative review. Rev Esc Enferm USP. 2014 Dec; 48(6):1127-36. DOI: 10.1590/S0080-623420140000700022

Almeida DL, Cota ALS, Alvim RG, Pereira TS. Knowledge in mental health: practice of family health strategy professionals. Res Soc Develop. 2020 Jan; 9(3):e18932134. DOI: 10.33448/rsd-v9i3.2134

Mendes KDS, Silveira RCCP, Galvão CM. Integrative literature review: a research method to incorporate evidence in health care and nursing. Texto contexto-enferm. 2008 Oct/Dec; 17(4):758-64. DOI:

1590/S0104-07072008000400018

Stillwell SB, Fieout-Overholt E, Melnyk BM, Williamson KM. Search for the Evidence: Strategies to help you conduct a successful search. Am J Nurs. 2010 May; 110(5):41-7. DOI: 10.1097/01.NAJ.0000372071.24134.7e

University Of Miami Health System. Critical Appraisal Skills Programme. 10 questions to help you make sense of a review [Internet]. Miami: University of Miami; 2013 [cited 2020 Mar 05]. Available from: http://calder.med.miami.edu/portals/ebmfiles/UM%20CASP%20Systematic%20Reviews%20Assessment%20Tool.pdf

Maynart WHC, Albuquerque MCS, Brêda MZ, Jorge JS. Qualified listening and embracement in psychosocial care. Acta Paul Enferm. 2014 Aug; 27(4):300-4. DOI: 10.1590/1982-0194201400051

Reis AT, Araújo GF, Paschoal Júnior A, Santos RS. Attentive listening: considerations for nurses using the life history method. REME Rev Min Enferm [Internet]. 2012 Oct/Dec [cited 2019 Aug 10]; 16(4):617-22. Available from: http://www.reme.org.br/artigo/detalhes/569

Fernandes MA, Lima GA, Silva JS. Listening therapy as suicide prevention strategy: experience report. Rev Enferm UFPI [Internet]. 2018 Jan/Mar [cited 2019 Aug 10]; 7(1):75-9. Available from: https://revistas.ufpi.br/index.php/reufpi/article/view/6597/pdf

Oliveira RM, Siqueira Junior AC, Furegato ARF. The sense of nursing care during psychiatric intervention. J Nurs UFPE on line. 2017 Apr; 11(Suppl 4):1687-98. DOI: 10.5205/reuol.10438-93070-1-RV.1104sup201711

Oliveira LC, Silva RAR, Medeiros MN, Queiroz JC, Guimarães J. Humanized care: discovering the possibilities in the practice of nursing in mental health. J Res Fundam Care Online. 2015 Jan/Mar; 7(1):1774-82. DOI: 10.9789/2175-5361.rpcfo.v7.3396

Garcia ACM, Simão-Miranda TP, Carvalho AMP, Elias PCM, Pereira MG, Carvalho EC. The effect of therapeutic listening on anxiety and fear among surgical patients: randomized controlled trial. Rev Latino-Am Enfermagem. 2018 Aug; 26:e3027. DOI: 10.1590/1518-8345.2438.3027

Carvalho ESS, Paiva MS, Aparício EC, Rodrigues GRS. Sexual-affective trajectories of people with chronic leg ulcers: aspects of therapeutic listening. Rev Gaúcha Enferm. 2013 Sept; 34(3):163-70. DOI: 10.1590/S1983-14472013000300021

Valença CN, Pereira MMM, Monteiro AI, Germano RM. Family support in the intensive care unit: a look of the humanization in nursing. J Nurs UFPE on line. 2010 May/June; 4(3):1261-9. DOI: 10.5205/reuol.951-7619-2-LE.0403esp201045

Penia MNM, Oselame GB. The hospital care humanization: integrative review. Rev Enferm UFPI [Internet]. 2015 Oct/Dec [cited 2020 Jan 20]; 4(4):94-9. Available from: https://revistas.ufpi.br/index.php/reufpi/article/view/3530/pdf

Silva AV, Santos I, Kestenberg CCF, Caldas CP, Berardinelli LMM, Silva LPS. On-call listening: an application of Humanistic Theory in the clinical nursing process. Rev Enferm UERJ. 2018 Sept; 26:e33586. DOI: 10.12957/reuerj.2018.33586

Brauner MCC, Ferraz DB. A holistic view of practices in mental health based on latin american bioethics. Cad Ibero Am Direito Sanit. 2017 Oct/Dec; 6(4):10-26. DOI: 10.17566/ciads.v6i4.408

Mesquita AC, Carvalho EC. Therapeutic listening as a health intervention strategy: an integrative Review. Rev Esc Enferm USP. 2014 Dec; 48(6):1127-36. DOI: 10.1590/S0080-623420140000700022

Martins PPS, Guanaes-Lorenzi C. Family participation in mental health treatment as daily practice in a day hospital. Psicol Teor Pesqui. 2017 June; 32(4):01-9. DOI: 10.1590/0102.3772e324216




DOI: https://doi.org/10.5205/1981-8963.2020.244257



Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

 

INDEXADORES E BASES BIBLIOGRÁFICAS:

doajPeriódicoscapes

bvs elsevier nlm diadorim periodicaabec

 

cinahl citefactor cuidenplusb socolar ulrichs sumarios