Boundaries of Technology Acceptance Models: an essay from a critical perspective

Authors

DOI:

https://doi.org/10.21714/1679-18272019v17Esp.p210-220

Keywords:

technology acceptance model, TAM, UTAUT, TRA, TPB

Abstract

The present work aims to make a critical analysis about the theoretical models that propose to explain the variables that influence the intention of using a technology by the user. After the exposure of the problem, a brief exposition of the main theories of acceptance of the existing technology is presented, namely: TRA, TPB, TAM (with its ramifications TAM 2 and TAM 3) and UTAUT, talking about the factors that do not allow these theories to answer strongly which variables influence the use of technologies. Finally, it is believed that the models presented are effective in their purpose and that the existing limitations are due to the complexity of the phenomenon they seek to treat and it is unlikely that there is an optimal model that can fully answer questions about which factors influence the use of an information technology

Author Biographies

Jéssica Vivianne da Cunha Silva de Brito, Programa de Pós-Graduação em Administração, UFRN.

Mestranda em Administração pelo Programa de Pós-Graduação em Administração da UFRN.

Anatália Saraiva Martins Ramos, Programa de Pós-Graduação em Administração, UFRN.

Professora Títular do Departamento de Adminsitração da Universidade Federal do Rio Grande do Norte.

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Published

2020-04-03

Issue

Section

Edição Especial: VIII Simpósio Brasileiro de Tecnologia da Informação (2019)