Evaluation of Intelligent Tutoring System to cooperate with human tutors
DOI:
https://doi.org/10.51359/1679-1827.2024.263224Keywords:
Human Tutors, Test, Intelligent Tutoring System, Student EngagementAbstract
Purpose: This article aims to assess the acceptability of the Intelligent Tutoring Systems (ITS) that cooperates with the performance of human tutors in engaging students in online learning.
Design/methodology/approach: Through qualitative and quantitative approaches and “thinking aloud” techniques associated with statistical tests for experimenting with the ITS prototype, it was possible to assess the possibilities of cooperation and adequacy with the performance of human tutors.
Research, Practical & Social implications: Inserting human tutors from the initial stages of the conception of the ITS approach allowed the anticipation of situations of inadequacy of the user experience and system usability.
Originality/value: Over the years, the development of Intelligent Tutoring Systems (ITS) has focused on meeting tutoring demands to the detriment of human tutors, the performance contributes with a hybrid approach (human tutors and STI)
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